About Us

Collaborative Partnerships

HIM is focusing on collaborative partnerships to shape the future incident management landscape. We believe that competing with existing providers will not differentiates but rather force us to innovate backwards. We embrace technology and see this as a critical component of replacing or  reducing the cost of an incident transaction and greatly improving the efficiency.

Incident Management Company

We provide a host of Incident and Claims Management Service to the Insurance Industry. Our head office is based in Fourways, Johannesburg and we have a contact centre and incident management system that supports our 24*7 capability.  Our Executive Team are insurance professionals with more than 20 years of combined experience.

Proudly South African

At HIM we embrace the tenets of broad based black economic empowerment and its applications to corporate social responsibility and capacity building. We are driven to transform the spaces we work in and the formation of HIM is driven by our vision to build the first truly black owned Incident Management business in South Africa.

Company Background





HIM is a 100% black owned Level 1 BBBEE company

 We provide an outsourced platform to the insurance industry for claims administration and incident management.

All Claim Types

Our offering differentiates between managing high volume predictable claims and large complex claims

From Incident to Settlement

We can manage the insurance transaction from Incident Reporting and FNOL to Claims Settlement.

We provide an expedient, efficient and quality service to our customers and user.

National Service Provider Network

We have control and ownership of service provider networks for motor and non-motor

Expertise, Technology and Service

As a business, we combine experience, technology and unequalled industry knowledge to ensure service quality.

Skills Development

We have access to some of the best skills in the industry for motor, non-motor, assessing , administration and technology.